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1. SAP Business One |
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SAP Business One
SAP Business One provides you with instant access to your critical
business information, when you need it, to run your business. This
comprehensive application covers all your core operations, giving
you keen insight so you can confidently make informed business
decisions. With SAP Business One, virtually all aspects of your
business – including administration, customer relationship
management, operations, distributions, and financials – become more
agile.
Accounting and Financials
* Financial accounting – Handle all your financial transactions –
including general ledger, journal entries, budgeting, and account
setup and maintenance – in one system, with comprehensive tools and
reports.
* Budgeting – Manage budget creation, allocation, and distribution.
Provide budget tracking, reporting, and alerts that notify the
responsible users whenever a transaction exceeds a monthly or annual
budget limit.
* Banking – Track all banking processes such as cash receipts, check
writing, deposits, advance payments, credit card payments, and
account reconciliation.
* Financial reporting – Provide easy-to-use financial reports, including
balance sheets, profit and loss statements, cash flow analysis,
transaction reports, multi-period comparisons, and budget reports.
Customer Relationship Management (CRM)
* Sales opportunity management – Manage the entire sales process through
different sales stages. Track sales opportunities and activities,
analyze their outcome, and forecast revenue potential. You can
monitor and analyze sales opportunities using dashboards and sales
reports.
* Web-based customer management – Give your sales team secure access to
customer data over the Web wherever they are. Provide a Web-based
interface to your customers so they can log inquiries and check
order status, all in real-time.
* Microsoft Outlook integration – Import customer data from SAP Business
One into your Outlook contacts list. Activities and tasks entered
into your calendar in SAP Business One can be synchronized with your
schedule in Microsoft Outlook.
* Customer service and support – Allow your customer service and support
team to administer customer warranty, service contracts, manage
service calls, and track all customer interaction activities.
* Business partner management – Manage master data for your resellers and
channel partners – including profiles, contact summaries, account
balances, and sales pipeline analysis – to track sales leads and
opportunities.
Operations and Distribution
* Sales and delivery – Generate price quotes, enter customer orders, set
up deliveries, update stock levels, report on customers' current
balances, and manage all billing and accounts receivables.
* E-commerce – Set up your own "online store" that is fully integrated
with inventory and financials, including online catalog, shopping
cart, order processing and notification, customer configuration
tools, and online customer services.
* Purchasing – Manage and maintain your vendor contracts and transactions,
including the issue of purchase orders, updates to stock quantities,
calculations for the value of imported items, returns and credits,
and payment processing.
* Inventory management – Handle inventory levels, item management, price
lists, special price agreements, transfers between warehouses, and
stock transactions – all through integration with other processes
like sales and purchasing.
* Production planning – Manage your production material requirements
through a wizard-based process that enables users to define a
planning scenario in five easy steps and predict demand based on
forecasts.
Administration and Reporting
* Human resources management – Capture pertinent information about each
employee so you have one place to maintain and manage your employee
records and data.
* Automatic alerts – Define your own alerts and unique workflow processes
by establishing approvals, procedures, and steps that are to be
automatically initiated when a specific event occurs.
* Dashboards and reports – Create intuitive reports and dashboards
for every aspect of your business, including customers and suppliers,
sales, cash flow, bookkeeping, warehouse stock, financial statements,
pricing, and customer activities.
* Drag and relate – View important relationships between data – and
instantly gain a complete understanding of any business transaction
– by dragging the data you want more information on, positioning it
on top of other data, and then drilling down for more details.
* Customization and integration – Enable users to easily add fields,
change forms, and personalize queries and reports. A standard
software development kit (SDK) consisting of reusable business
objects and user interface customization tools is available to
customize and integrate SAP Business One to meet your specific
industry and business needs.
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2. Epicore eCommerce
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Epicore eCommerce
The Internet is fast becoming the ideal place for buying and selling
goods. It is global, immediate, dynamic, secure and inexpensive. It
remains open 24 hours a day, seven days a week, 365 days a year.
Customers and partners can do business on their own terms, when it is
most convenient or urgent for them to do so.
Epicor’s eCommerce solutions enable companies to participate in a range
of eCommerce activities, from posting a product catalog to linking with
online marketplaces. Whether the customer is a consumer or a business,
the result is a more efficient transaction and a more effective
experience. Electronically connecting customers with suppliers saves
time and money, ultimately creating substantial business improvements
and stronger customer relationships.
If you are a services or distribution company looking for eCommerce
solutions, please read more about Epicor Enterprise.
If you are a manufacturing company looking for eCommerce solutions,
please read more about Epicor's eCommerce solutions for manufacturers.
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3. NetCommerce |
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NetCommerce
NetSuite's NetCommerce ecommerce solution's capability lets you leverage
the Web to grow your ecommerce business faster and more cost effectively.
It transforms your static Web Site into a dynamic, database-driven
ecommerce portal that ties together online customer acquisition efforts
with back-office order fulfillment. With NetCommerce ecommerce solution,
your company can easily deliver an intuitive, personalized experience to
your customers and partners alike.
What this means is that the ecommerce solution lets you view real-time
sales and traffic data from your Web site, and customers can be assured
that they are always viewing accurate inventory. You'll also strengthen
your customer relationships by allowing customers to interact with you
through your 24/7 Customer Center. Most importantly, the ecommerce
solution allows you to synchronize your Web ecommerce operations with
the rest of your business. With the streamlined operations provided by
NetSuite's ecommerce solution, you can eliminate separate islands of
sales and inventory data, and reduce the time you spend managing your
online business.
NETCOMMERCE BENEFITS
NetCommerce gives growing businesses a competitive edge.
• Create the Holy Grail of Ecommerce: A Dynamic, Database-driven Web
Site.
• Automate Business Processes by Tying Together CRM, ERP and Online
Operations.
• Lower Costs and Improve Customer Satisfaction with 24/7 Self-Service.
• Enhance Your Online Presence with Robust Web Tools, such as Knowledge
Base, 24/7 service and more.
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4. AceFlex® B2C/B2B e-commerce software |
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AceFlex® B2C/B2B e-commerce software
AceFlex® B2C/B2B is robust, customizable and scalable Web-based software
for multi-channel e-commerce, SFA, CRM & ERP. It offers crucial
visibility of entire business strategy to discover and respond quickly
to any client needs and thereby strengthening customer relationships
while improving collaboration with suppliers and partners. Companies can
get higher ROI, shrink operating cost, sell (flexible price levels &
financing option) configurable & electronic/ESD (paid download) products,
bundles/packages, services and subscriptions, gift certificates and
cards, centralize all customer requests for cross-sell, treat loyalty
clients (e-points, credits, bonuses), create and analyze marketing
campaigns, review reports, process credit cards and much more.
Key features & benefits
*Multi-channel sales: Internet, affiliates/agents, shops &
e-marketplaces
*Retail/wholesale (B2C/B2B): volume discounts & customer groups
*Multi-currency (flat/dynamic rates) & multilingual storefront
*Orders/returns management: Web, e-mail/mail & phone/fax
*Individual/batch processing with min/max order amount
*Printing invoices/returns, packing slips & mailing labels
*Contracts management (financing/credit sales) & logistics
*Business intelligence & reports: sale, affiliate & purchase
*Management of suppliers (dropship/direct): POs, bills/credits
*Unlimited products/categories with advanced attributes/options
*Normal/serialized inventory control & extensive data feeding
*Catalog with items: product/ESD, bundle, package & service
*Product thumbnail/gallery, related/featured products & brands
*Static HTML (title, keywords, META, description) per product/category
*Merchandising, cross-sell opportunities & optional Google check-out
*Coupon: start/expiration per order/product & customer group
*Percent/amount discounts with min/max order amount/quantity
*Special offers & leverage discounts (buy 2, get 1 FREE, etc)
*FREE shipping on order over certain amount per region/country
*Shopping cart & express check-out: with/-out account registration
*Loyalty programs: e-points/store credit & intelligent profiling
*Custom fields per product, account (client/lead/etc) & order/return
*Address book/wallet, wishlist/favorite, forum/blog/knowledge base
*Order/return history, newsletters (email/postal) & FREE catalog
*Communication: Web CRM with e-mail notifications & live chat
*Surveys/polls, e-mail a friend & post delivery follow-up
*Gift packaging, monogramming, reviews & personal messaging
*Multiple payment options with min/max boundaries per order
*Security: SSL support, encrypted storage/processing of credit cards
*More than 30 pre-integrated payment gateways/processors
*Tax by region (ZIP/state/country), group & product (with exempt)
*Shipping: linear/table/flat (weight/product/region/price/client group)
*Pre-integrated UPS, TrueShip, USPS, DHL, Australia Post, Carreios
*Storefront (W3C compliant/CSS compatible): in-built CMS & sitemap
*Comprehensive documentation for extensive customization
*FREE life-time upgrades & basic technical support
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